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Instead, use these recommendations as a starting point, and if you stray from these established best practices make certain you have a good reason for doing so.Erroneous input should be preserved so users can correct it, and accompanied by a specific explanation of the problem.If you wonder why your conversion funnel has big drop-offs on forms pages, this study may give you a clue: usability problems on forms really hurt business.Do your website forms follow usability best practices?Intentional or not, this arrangement undoubtedly reduces the volume of complaints!
It has been covered in general usability references (including several NN/g books of both general usability guidelines, eyetracking usability research, and mobile usability).
The best design solution for any given form depends on many factors: the length of the form, the context of use, and the data being collected.
The exact implementation you should use may vary in certain circumstances, but this is no excuse for ignoring guidelines altogether.
But from a UX perspective it’s a painful reminder that despite the buzz and popularity of “UX” in recent years, basic understanding of usability is often still lacking.
Even simple guidelines that ought to be well established are often unknown or disregarded.This brief summary is not intended to replace the in-depth analysis found in other resources: if you work extensively with form design, absorbing the intricacies of best practices in various situations is well worth your time.