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Guests who are interested in this service should see a representative at Guest Relations in the Plaza Concourse at section 104 and in the Terrace Concourse at section 326.
Parking spaces for disabled guests are located in Lot F, and Audi Park Garage with a pre-paid parking pass or with cash on a first-come/first-serve basis.
Accessible seating on the floor is subject to change depending on seating configurations for various events.
Please contact an American Airlines Center Box Office representative at 214-665-4797 with any concerns or questions.
Depending upon availability, seats for additional guests will be located as close as possible to the accessible space.
American Airlines Center is committed to working with patrons on a case-by-case basis to adequately accommodate individual needs.
American Airlines Center personnel have been trained to assist in emergency situations.
So that we may assist multiple guests, please be aware that our staff will not remain with you during the event, nor are you allowed to remain in the wheelchair for the duration of the event.
American Airlines Center offers accessible seating in an integrated setting on all levels of the building.
American Airlines Center offers other convenient services including wheelchair assistance, lost and found, and stroller and wheelchair check-in.
These services can be obtained by contacting a Guest Services representative.Please contact Guest Services or the Box Office with further questions.